We want you to feel confident shopping our site and catalogs, knowing that your privacy is being respected. For this reason, we have policies to ensure that your personal information is handled in a safe and responsible manner.
We have introduced security measures in place to prevent the loss, misuse and alteration of the information under our control.
In General
By shopping from our catalog and online, you are accepting the practices described below. This Privacy Policy describes the information that we collect about our customers as well as the recipients of communications or purchases that we may be directed to transmit or deliver on behalf of our customers. This Privacy Policy also lays out why we collect such information, how we use it and when and to what extent we may share it with third parties.
To enhance your shopping experience, our store may include links to other sites. These sites will have their own privacy rules and terms of use that you may wish to review. The Warm Biscuit Bedding Co has no responsibility for these sites.
How We Collect Information
You provide us with information when you navigate our stores, search for and add products to your shopping cart, and whenever you make a purchase. For example, should you make a purchase, you would provide us with your name, address and phone number, your e-mail address and credit card information. You might also provide names, addresses and phone numbers for those to whom your purchases are to be shipped. Separately, you may also provide us with information when you request to be notified when a product is back in-stock; request or shop from our catalogs; and when you create, edit or visit a gift registry. We store this information and use it to respond to your requests, process your orders and to communicate with you, as well as to improve our site and your experience.
Occasionally we hear from you directly. For example, you may communicate with our representatives by telephone or e-mail. You may place a catalog order by Fax. We also greatly appreciate any comments that you submit. Keep in mind that any information you may supply us may be use to market and improve our site, catalog and to enhance the quality of service we provide to our customers.
Finally, we have access to and may collect and analyze certain additional information related to your visits to our website, purchases from our catalogs and communications with and through us. Examples of the types of data that we collect and analyze include the Internet protocol (IP) address at which you are connected to the Internet and other information about how you got to our stores and from where. In addition, we collect and analyze the utilization of coupons or other promotional offers; which offers may be uniquely identifiable as having been delivered to certain persons or made available to specific groups. We may also record and keep track of information such as whether or not you have the capability of receiving e-mail messages in Hyper Text Markup Language (HTML) format, the operating system and browser that you employ, and the phone number or e-mail address that you use to contact us. When we send out e-mail messages, we sometimes receive confirmations that let us know that those messages have been delivered or opened.
We may occasionally add to and update the information that we've collected with new information from outside sources. For example, we may be notified of changes of address and update our records accordingly before a package winds up going to the wrong place. We also may acquire names and mailing addresses from third parties for targeted postal mailings. In an effort to avoid duplication, we may compare information that we’ve collected, such as e-mail or postal addresses, to information that we may receive from other companies. In addition, we may combine the information that you’ve provided to us with demographic information that is publicly available. We may use such combined information to enhance your experience, as well as to communicate with you by e-mail or mail about our stores and promotions.
Other Ways We Use Information
We may occasionally send e-mail messages, catalogs or other mail to those people whose e-mail or postal address information we’ve collected or received. The recipients of e-mail messages from us may remove themselves from our e-mail list; each e-mail message that we send out includes instructions on how to do so. In addition, if you’d rather not receive e-mail messages, catalogs or other mail from us, you can always opt out by changing the preferences in your account and, if you wish, to exclude yourself from those to whom we may send catalogs or other mail. This helps us be sure that we’re only contacting those people who wish to stay up-to-date on our latest news, products, services, contests or promotions. Notwithstanding the above, we will send you e-mail messages confirming your order and shipping information when you make a purchase from our stores or our catalogs. We may also need to contact you by phone, mail or e-mail if we have a question or otherwise need to communicate with you about your purchase.
Want No Promotional E mails?
Simply tell us if you do not want us to send you e mails and we’ll take your name off our mailing lists. In addition to the measures described above, you can opt out of our e-mail, mailing lists, or add or update information that you have already provided to us, simply by:
-Checking off the appropriate boxes or notify us that you do NOT want additional promotions sent when you order from us online or on the phone
-Modifying your account preferences (for those who are registered with us)
-Sending an e-mail to vicki@warmbiscuit.com
-Mailing us at:
The Warm Biscuit Bedding Co.
140 Fulton St, #4th Floor
New York, NY 10038
-Calling our Warm Biscuit Bedding Co. team toll-free at
(800) 231-4231
Cookies
Warm Biscuit Bedding Co uses a feature of your internet browser called a “cookie” to assign a unique identification to your computer. Cookies are small bits of information that are stored by your browser on your computer’s hard drive.
We use cookies to keep track of what is in your shopping cart and what you have selected for your gift registry. They also help us determine whether you came to Warm Biscuit Bedding Co from a particular internet link or banner advertisement. You can turn your cookies off, but we would prefer it if you didn’t. (In fact, to even create a gift registry, you need to have your cookies on!) Key to note: the Warm Biscuit Bedding Co does not and cannot use cookies to retrieve personal information about you from your computer that you did not knowingly and voluntarily provide to us.
Data Sharing
Under certain circumstances, we may from time to time share information about our customers on a limited basis with other companies and legal authorities. Here are some examples:
Third-Party Mail Communications
We may exchange postal list information, but not your e-mail address or telephone number, with other companies whose products and services might be of interest to you. We may also occasionally make such postal list information available for one-time use by such companies. If you do not want us to do so, please notify us to exclude yourself from any postal lists that we may share with these other companies. Please note that we will maintain this information in a “do not mail” file in order to ensure that we can honor your request in this regard.
Our business
There are lots of people working hard to make sure that everything works right from the moment you visit one of our stores to the actual delivery of your purchase to your doorstep and beyond. Some of the links in this amazing chain are other companies and individuals hired by us to perform functions that we can’t do ourselves. Among other things, these agents and vendors help us to fulfill orders, provide customer service, send out mailings, analyze data, provide marketing assistance and process credit card payments. In order to accomplish their duties they may have access to certain information about our customers and customers, but they are forbidden from using it for any other purpose than the task at hand.
Business Transactions
Cyberspace is a rapidly expanding universe. In order to keep pace in this amazing time of constant innovation, we are always developing our business to stay in tune with the changing needs of our customers and customers. When and if it makes sense, we might buy another company or sell some or all of our assets. In the event that another company were to acquire Warm Biscuit Bedding Co (or any or all of the assets of Warm Biscuit Bedding Co), our customer and guest information would be considered a transferable asset.
Legal Protection
When appropriate or required, we will release information to comply with the law and/or to protect the rights and property of Warm Biscuit Bedding Co, our customers and others. We also reserve the right to share information with legal authorities and other companies for the purposes of fraud protection and credit risk reduction.
Contacting Us
If you’d like more details on exactly how we protect your information, please feel free to contact
